("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or interact with our travel support services, including phone assistance.
1. Information We Collect
- • Contact Information (name, email, phone number)
- • Travel Details (destination, dates, preferences)
- • Communication Data (calls, emails, inquiries)
- • Device & Usage Data (IP address, browser, pages visited)
We do not store sensitive payment information directly. Payments are handled securely via trusted providers.
2. How We Use Your Information
- • To provide travel support and assistance
- • To respond to your inquiries
- • To improve website performance and user experience
- • To communicate important updates or offers (if opted-in)
- • To comply with legal requirements
3. Information Sharing
We do not sell your personal information. Information may be shared with trusted third-party providers only when necessary to assist with travel-related services or legal obligations.
We act as an independent support platform and may connect users with third-party travel service providers for assistance. Final bookings, pricing, and ticket issuance are handled by those providers.
4. Data Security
We use reasonable technical and organizational measures to protect your information. However, no system can guarantee complete security.
5. Cookies
We use cookies to improve user experience and analyze website performance. You can disable cookies through your browser settings.
6. Your Rights
- • Request access to your data
- • Request correction or deletion
- • Opt-out of marketing communication
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age.
9. Policy Updates
We may update this policy from time to time. Continued use of our services means you accept any updates.
Contact Us
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